Areas : speculative design , design fiction, experience design, system design , data driven ,
social internet of things , predictive learning , ethics of technology , Governance of AI ,
Human centred AI ( HAI), Philosophy, sociology.
Areas : speculative design , design fiction, experience design, system design , data driven ,
social internet of things , predictive learning , ethics of technology , Governance of AI ,
Human centred AI ( HAI), Philosophy, sociology.
Prototypes
Prototypes
OYO Hotels & Homes, a young global hotel startup,
today is the world’s leading chain of hotels, homes, and spaces. The portfolio combines fully operated real estate comprising more than 43,000 hotels with over 1 million rooms. Through its vacation homes business, the company offers travellers and city dwellers access to over 130,000 homes around the world. OYO today operates in over 800 cities in 80 countries.
OYO Hotels & Homes, a young global hotel startup,
today is the world’s leading chain of hotels, homes, and spaces. The portfolio combines fully operated real estate comprising more than 43,000 hotels with over 1 million rooms. Through its vacation homes business, the company offers travellers and city dwellers access to over 130,000 homes around the world. OYO today operates in over 800 cities in 80 countries.
Work In progress #
Honeywell forge connected Hub
Our vision overview : Forge connected hub
What is forge ?
At the very beginning of everything, we would like to say that we are connecting process, people & assets into unison and provide a unified experience.
Fewer disruptions,
increase labour productivity,
smooth unscheduled maintenance.
This three factors will lead to
delightful customer experience.
What is the problem we are
solving?
Today in the aerospace industry, an aircraft requires an extensive service. focussing on the devices which needs to be configured, updated, used and maintained. Average time for configuration shoots up to 1 week or more.
Maintainance of the devices is another time consuming and requires a lot of manual intervention which can be assisted with technology if designed well.
in the company we are providing data services, configuring device sin aircrafts building and plants.
For a customer who owns all three ( aircraft, plant and building ) and using our services needs to access different software, platforms to maintain his/her process, assets and people.
We are offering a unified and a common experience of configuration and maintenance of assets/devices,common for buildings, aircraft and Plants.
What is forge connected hub ?
Vision
My role : Lead UX designer
Configuration and consume steps :
Forge connected Hub :
In the present scenario, configuration, consume and maintain are independent of each other. Individual and unique platforms and software for each phase. Dependency on ground servers and traditional method of collecting and uploading data from aircraft.
The actors in the ecosystem use specific software platforms for a specific purpose.
The connected hub, a one place stop for all the
services. connecting configure, consume and
maintain from one cloud computed platform.
The connected hub, where all the actors can
operate their tasks.Role based access.
Automating and minimizing human intervention
at wherever necessary.
Prioritized personas :
& few more
Stakeholder mapping :
Goals we wanted to achieve and investigate in Forge connected
HUB.
Reducing manual intervention
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How important is a manual intervention in the journey? Why? When?
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We need to put a layer of automation & intelligence on the current customer journey, re-look At when and where are we going to automate the step, ( with what level of automation ).
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Then assess the human agency required at those steps, and to what extent, how crucial is the Human agency at that step, and why the machine agency won’t be enough or trustworthy. Also, to think about where we can slide in intelligence in the current customer journey leading. to enhance the experience, the forecast & preparedness.
Common experience
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Unified and common configuration experience at all levels, site level, airport level, fleet-level, aircraft level, device level and sensor level.
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Unified and common configuration experience all SBG's, common configuration and maintenance experience throughout buildings, industrials and aerospace verticals.
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Role-based access and task completion.
